In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data repealing Directive 95/46/EC (hereinafter, GDPR), Law 34/2002, of 11 July, on information society services and electronic commerce (hereinafter, LSSI-CE) and Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights, VECTOBAL SL guarantees the protection and confidentiality of personal data of any kind provided to us by our customers, in accordance with the provisions of the General Regulation on the Protection of Personal Data.
VECTOBAL SL’s Data Protection Policy is based on the principle of proactive responsibility, according to which the Data Controller is responsible for compliance with the regulatory and jurisprudential framework, being able to demonstrate this to the relevant supervisory authorities.
The data provided will be processed in accordance with the terms established in the GDPR; in this regard, VECTOBAL SL has adopted the levels of protection required by law and has implemented all technical measures within its power to prevent loss, misuse, alteration, and unauthorised access by third parties, as set out below. However, users should be aware that security measures on the Internet are not impregnable.
Data controller: Who are we?
Name: VECTOBAL SL
CIF: B01981414
Tax address: C/ Alfons el Magnànim, 53, 3ºA, 07004, Palma, (Balearic Islands)
Warehouse and office address: C/ Gremi Passamaners, 24, local 15, 07009 Palma, (Balearic Islands)
Telephone: 971058934
Email: [email protected]
Purpose of processing: What will we use your data for?
All data provided by our customers and/or visitors to the VECTOBAL SL website or to its staff will be included in files, automated or otherwise, created and maintained under its responsibility, which are essential for providing the services requested by users, or for resolving any queries or questions raised by our visitors.
Legitimacy of processing: Why do we need your data?
a) Contractual relationship: This applies when you contract any of our services.
b) Legitimate interest: To respond to your queries and complaints and to manage the collection of amounts owed.
c) Your consent: If you are a user of our website, by ticking the box on the contact form, you authorise us to send you the necessary communications to respond to your query or request for information.
Recipients: Who do we share your data with?
We do not disclose your personal data to anyone, except for those public or private entities to which we are obliged to provide your personal data in order to comply with the law. For example, the Tax Law requires us to provide the Tax Agency with certain information on financial transactions exceeding a certain amount.
In the event that, apart from the cases mentioned above, we need to disclose your personal information to other entities, we will first request your permission through clear options that will allow you to decide on this matter.
Communication: Where should we send your details?
We will not transfer your personal data internationally for any of the purposes indicated.
Retention: How long will we keep your data?
We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected. When determining the appropriate retention period, we consider the risks involved in processing, as well as our contractual, legal and regulatory obligations, internal data retention policies and our legitimate business interests described in this Privacy Notice and Cookie Policy.
In this regard, VECTOBAL SL will retain your personal data once its relationship with you has ended, duly blocked, for the limitation period of any actions that may arise from the relationship with the data subject.
Once blocked, your data will be inaccessible to VECTOBAL SL, and will not be processed except to make it available to public administrations, judges and courts, to address any liabilities arising from the processing, and to exercise and defend claims before the Spanish Data Protection Agency.
Security: How will we protect your data?
We make every reasonable effort to maintain the confidentiality of personal information processed in our systems. We maintain strict security levels to protect the personal data we process against accidental loss and unauthorised access, processing or disclosure, taking into account the state of technology, the nature and the risks to which the data are exposed. However, we cannot be held responsible for your use of the data (including username and password) that you use on our website. Our staff follow strict privacy rules and, in the event that we hire third parties to provide support services, we require them to comply with the same rules and allow us to audit them to verify their compliance.
Your rights: What rights can you exercise as a data subject?
We inform you that you may exercise the following rights:
a) Right of access to your personal data, to know which data is being processed and the processing operations carried out on it;
b) Right to rectify any inaccurate personal data;
c) Right to erasure of your personal data, where possible (e.g. due to legal requirements);
d) Right to restrict the processing of your personal data when the accuracy, legality or necessity of the data processing is in doubt, in which case we may retain it for the exercise or defence of claims.
e) Right to object to the processing of your personal data, when the legal basis that enables us to process it is our legitimate interest. VECTOBAL SL will stop processing your data unless it has a legitimate interest or it is necessary for the defence of claims, when this right applies.
f) Right to data portability, when the legal basis that enables us to process your data is the existence of a contractual relationship or your consent.
g) Right to revoke consent granted to VECTOBAL SL.
To exercise your rights, you may do so free of charge and at any time by contacting us at C/ Alfons el Magnànim, 53, 3ºA, 07004, Palma, Palma (Balearic Islands), or by sending an email to [email protected], always attaching a copy of your ID card.
Protection of rights: Where can you file a complaint?
If you believe that your rights have been disregarded by our organisation, you may lodge a complaint with the Spanish Data Protection Agency through any of the following means:
- Electronic headquarters: https://www.aepd.es
- Postal address: Spanish Data Protection Agency, C/ Jorge Juan, 6, 28001, Madrid
- Telephone: 901 100 099 and 912 663 517
Filing a complaint with the Spanish Data Protection Agency is free of charge and does not require the assistance of a solicitor or advocate.
Updates: What changes may be made to this Privacy Policy?
VECTOBAL SL reserves the right to modify this policy to adapt it to new legislation or case law that may affect its compliance.
In order to ensure compliance with personal data protection regulations, VECTOBAL SL has received consulting and advisory services from ClickDatos.